Terms & Conditions
Gratify Gift is a gifting service based in London, UK known for our money bouquets , gift hampers, gift bouquets and floral bouquets. This website is operated by Gratify Giftc. Throughout the site, the terms “we”, “us” and “our” refer to Gratify Gift Ltd. Gratifygift.co.uk ( the “Website”) is intended for sole use by those wishing to review, consider, purchase or otherwise engage in commercial transactions involving Gratify Gift Ltd. By visiting our Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site including but not limited to browsers, vendors, customers, merchants, and/or contributors of content. We reserve the right to refuse service to anyone for any reason at any time. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Please read these Terms of Service carefully before accessing or using our Website.
How Shipping Works
For our most current shipping policies, please visit here.
The Term 'Free Shipping'
Unless otherwise specified, offers of "free shipping" throughout the Gratify Gift website and across all social media accounts, refers to free shipping within the United Kingdom only.
Intellectual Property
Gratify Gift designs are the sole property of Gratify Gift. Gifts may not be resold without written permission from Gratify Gift. Gift designs may not be altered in any way and still presented as Gratify Gift via social media, blogging or any other public forum.
Changes to Terms & Conditions
Gratify Gift Ltd. reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective upon posting. Your access or use of the Gratify Gift Ltd website following any such change constitutes your agreement to follow and be bound by the Terms & Conditions as changed. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Substitutions
We pride ourselves on working with small-batch and local artisan businesses and as a result, certain items can become unavailable on occasion without a lot of advanced notice. In the event an item is unavailable at the time of being ordered, we reserve the right to substitute an item of the same type, of equal or greater value, and as close to your original item as possible. If the item is especially unique and an appropriate substitution doesn’t exist, we’ll omit the item and issue a credit.
Product Images
Gratify Gift Ltd has made every effort to display as accurately as possible the images of its products that appear at the Site. We cannot guarantee that your computer monitor’s display of any product will be completely accurate.
Return Policy
For our most current Return Policy, please visit here.
Hotel Delivery
While we do our best to communicate directly with the hotel on your behalf, we are not responsible for welcome gifts after they have been delivered and signed for by hotel personnel. It is the responsibility of the personnel of the hotel to notify the guest that there is a gift at the front desk and/or present the hotel guest with the gift. We do not offer refunds for packages not provided to hotel guests once the responsibility has been assumed by hotel personnel. We are not responsible for unclaimed packages. It is your responsibility to know and abide by the hotel’s policies regarding welcome gifts and any associated fees that may apply. Gratify Gift Ltd is not responsible for
Damages
We must receive notification of damaged products within 24 hours of delivery. For products damaged during shipping, please keep all original packing material for courier inspection in order to file a claim with our shipper. We require an image of the damage to be emailed to us at contact@gratifygift for our review.
Marketing
Gratify Gift Ltd reserves the right to include a business card and/or insert card inside each welcome gift. We also reserve the right to publish finished products on social media, industry blogs as well as the Gratify Gift Ltd Blog.
Customisable Items
All customisable items (i.e. personalised gift topper or sticker templates, uploaded documents, custom printing) included as part of an order will be printed exactly as they are submitted by the customer. It is the customer’s sole responsibility to ensure that all submissions are correct. Gratify Gift Ltd is not responsible for any misspellings, typographical errors, omissions, or any other inaccuracies contained in any submissions provided by the customer.
Changes to Pricing & Services
Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.